Book A Transport Release

IMPORTANT – Please carefully read through the steps below for a quick and easy transport release.

1. QUALIFY YOUR VIN

Use the button to the right to qualify your vehicle VIN before scheduling an appointment. You will need to select the Transport Pickup as the appointment type and the Qualify VIN option will appear in the top left corner. 

This ensures your vehicle is ready, if it has keys, if it runs, and will provide you with pictures so you can determine towing options. IF THE UNIT DOES NOT HAVE PICTURES, IT IS STILL BEING PROCESSED AND WILL NOT BE READY FOR PICKUP. PLEASE CHECK BACK LATER FOR PICTURES.

2. SCHEDULE AN APPOINTMENT

Schedule a transport release appointment on the date of your choosing using the button to the right (after verifying VIN). Please include the final destination of the unit in the notes.

Once scheduled, we review your request, confirm the unit is good to go, and anything else needed to book your appointment.

Availability varies based on branch days/hours. Scheduling the appointment is NOT a confirmation. All appointments are confirmed or denied with an explanation by 5:00pm Monday through Friday. Appointments made after 5:00pm may not be confirmed until the following business day.

3. INCLUDE PHONE & EMAIL

Please make sure to include your cell phone number or email. We need your preferred contact method to communicate with you and to confirm the transport hours or other needed items. 

4. BRING VALID LICENSE

You must bring a valid drivers’ license to your appointment. Without valid identification, we won’t be able to properly identify you – therefore, we won’t be able to release your vehicle for transport.

5. BILL OF LADING/TRANSPORT ORDER REQUIRED

When scheduling, you must upload a bill of lading or transport order. We must have the bill of lading or transport order prior to your arrival in order for us to release your vehicle for transport.

If your VIN Number is not found when you try to schedule your pick-up or you need additional assistance, please email transports@unitedr2.com and include the last six of the VIN number in the subject line.